Honest pricing

The prices we publish. The ones we charge.

Most HVAC contractors won't quote a price until they're standing in your living room. Tru72 publishes the numbers. The diagnostic fee, the maintenance plan, the financing partners. No hidden after-hours surcharges. No surprise add-ons. The price you see is the price on the invoice.

Repair & diagnostic

Service-Call DiagnosticStandard residential rate

$72flat fee

Real technician arrives with full diagnostic kit
Written assessment of the issue, in plain English
Repair quote in writing before work begins
$72 credited toward repair if you proceed
Same fee any hour, any day, any season

Schedule Diagnostic

Replacement & install

Free EstimateManual J included

$0no charge

Manual J load calculation included ($300-$800 value)
Equipment recommendation matched to your home
Energy Trust of Oregon rebates calculated and filed
Federal 25C credit documentation prepared
Financing pre-qualified on the spot (soft credit only)

Schedule Estimate

Maintenance plan

Tru Comfort MembershipOr free for Mission Ready

$12per month

Spring A/C and fall heating diagnostics
30-point inspection each visit
10% off repairs, 5% off new installs
Priority service, weekends & holidays included
Free for life for first responders, teachers, military

Learn About Tru Comfort

The fine print, in big print

Pricing policies. What's included, what isn't, what we won't do.

No after-hours surcharge

Ever. The $72 diagnostic fee is the same at 2pm on a Tuesday and 2am on a Sunday. Evening, weekend, holiday, and emergency service all bill at the standard rate. We don't penalize you for the timing of a breakdown.

Flat-rate repair quotes

Written, before any wrench comes out. After the diagnostic, you see the total repair price including parts and labor. No hourly billing, no shop-time add-ons, no surprise charges on the invoice.

Manual J always included

$0, with every replacement estimate. Most contractors charge $300-$800 for a standalone load calculation. Tru72 includes it because we will not install equipment without one.

No upselling on repairs

You decide what gets done. The technician shows you what's wrong with real measurements, recommends what to fix, and prices each option. We don't push replacement on a fixable system.

Rebate paperwork on us

We file what we can file. ETO rebates filed at install. Federal 25C documentation packet handed to you for your tax return. Manufacturer rebates submitted on your behalf when permitted.

Financing pre-qualification with soft credit

No hard credit pull until you commit. GoodLeap and Service Finance both offer instant pre-qualification using a soft credit check. Your credit score is not impacted.

How we compare

Tru72 versus industry standard. The places where most HVAC contractors quietly add cost.

Diagnostic fee

$79-$150, varies by company

$72 flat, $39 Mission Ready

After-hours service

1.5× to 2× standard rate

No surcharge, any hour

Replacement estimate

Free, but no load calc included

Free, Manual J included ($300+ value)

Manual J load calculation

$300-$800 if requested separately

$0, included with every install

Repair quoting

Often hourly, with markup on parts

Flat-rate, in writing, before work

Rebate filing

"You can apply yourself"

Filed at install, we do the paperwork

Financing pre-qual

Hard credit pull required

Soft credit pre-qualification

Frequently Asked

Pricing questions.What homeowners ask before scheduling.

What's the Tru72 diagnostic fee?

The standard residential HVAC diagnostic fee is $72. It covers a real technician arriving with full instruments and giving you a written assessment of what's wrong, why, and what it costs to fix. If you proceed with the recommended repair, the $72 is credited toward the work. Mission Ready Plan members (first responders, teachers, military) pay $39.

Is there an after-hours surcharge?

No. The $72 diagnostic fee is the same at 2pm Tuesday and 2am Sunday. Tru72 does not charge a premium for evening, weekend, holiday, or emergency service.

Are replacement estimates free?

Yes. Replacement estimates are always free. The estimate includes a Manual J load calculation, equipment recommendation, install scope, total price, and applicable rebate calculations. The Manual J alone runs $300-$800 at most competitors; Tru72 includes it.

How does Tru72 quote repair work?

After the diagnostic, the technician provides a flat-rate quote for the recommended repair in writing before any work begins. The quote covers parts and labor. No hourly billing surprises, no shop-time add-ons, no upselling. You decide whether to proceed before the wrench comes out.

What does Tru Comfort Maintenance cost?

$12 per month or $144 per year (one month free on annual). Members get two seasonal diagnostics, 10% off repairs, 5% off new installs, priority service, and weekend and holiday service at no extra charge. Mission Ready Plan members get all Tru Comfort benefits free for life, plus an additional 5% discount and $39 diagnostic fee.

Does Tru72 offer financing?

Yes. Financing is available through GoodLeap and Service Finance. Both partners offer soft credit pre-qualification (no impact to your credit score) and various term-and-rate combinations. Apply during the estimate or apply ahead of the visit.

Honest pricing, every visit

No surprises on the invoice.Same handshake. Same standard.

Schedule a diagnostic visit, a free replacement estimate, or a Tru Comfort enrollment. Every price you see on this page is the price on the invoice. No after-hours surcharge, no surprise add-ons, no upselling.

Schedule Service Call (541) 926-2321