Albany office: 815-A SE 1st Ave E, Albany, OR. Daily 8am-8pm. 24/7 emergency & answering.
Same-day service available (541) 926-2321
Customer Reviews

Hundreds of reviews. Zero of them written by us.

Every Tru72 review is from a real customer in Albany or the Mid-Willamette Valley. We aggregate them from Google, Facebook, Yelp, Angi, and BBB, then publish them here without filtering or curating. The diagnostic-first method shows up in the reviews the same way it shows up on the truck: the numbers tell the story.

4.8 ★ AverageAcross all platforms
100% VerifiedNo paid placements
Real VoicesReal outcomes
Since 1972Earned, not paid
How we earn 4.8 stars

The method shows up in the reviews. What we do before, during, and after every job.

The same diagnostic-first method that's on the truck shows up in the reviews. Every step is auditable. Every step matters. Every step is why hundreds of Pacific Northwest homeowners trust us with the comfort of their home.

Before the visit

Real arrival times

You get a tech name, a photo, and a real ETA. No "between 8 and 4" windows. We respect the time you took off work.

During the visit

Numbers on paper

Manual J calc. Static pressure. Combustion analysis. Whatever the job needed, you get the readings, not just the verdict.

Before the install

Plain-English plan

Options ranked by what fits your home, your budget, and your comfort goals. No hard sell. No pressure to upgrade.

After the job

One follow-up

A real call from the office. Did the install solve the problem? Is anything not quite right? We'd rather fix it now than read about it later.

The Reviews

Read what homeowners say. Aggregated live from Google, Facebook, Yelp, Angi, and BBB.

Widget mount point

Workflo reputation widget

Aggregates verified reviews from Google, Facebook, Yelp, Angi, and BBB in real time. Mount script and container element from the Workflo dashboard go here.

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Leave a review

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Your review is the next homeowner's research. Whether the job was small or big, the honest report is what makes the diagnostic-first method visible to the rest of the Pacific Northwest. Three minutes of your time, one homeowner's better decision.

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If something went wrong

Call us first. Before the one-star review.

For fifty years, the Larsell family standard was that the customer heard from the owner if anything wasn't right. That hasn't changed under Tru72. If a job went sideways, if a tech missed something, if the install didn't solve the problem, the team wants to know before you tell the internet.

Not because we're trying to dodge a bad review. Because fixing it is the right thing to do.

Call (541) 926-2321
Schedule before you need us

Let the next review be yours. Same handshake. Same standard. Your home.

The reviews are the proof. The diagnostic-first method is the cause. Schedule a service visit, a Manual J load calculation, or a no-pressure replacement estimate.

Clean. Quality. Comfort.

Call now Schedule