Pick up the phone. Schedule online. Send a note. (541) 926-2321 is answered by the Tru72 Portland team in Lake Oswego. Daily 8am to 8pm with 24/7 emergency dispatch and 24/7 answering, so you reach a human at any hour.
A real dispatcher answers, listens to the symptom, and books a window that fits your day. No call center. No queue.
A certified technician arrives and runs instrumented diagnostics on the actual system. Refrigerant pressures, capacitor readings, airflow, electrical. The $72 service-call fee covers the diagnostic.
We walk you through what was measured, what it means, and the actual options. Approve the repair and the $72 is credited toward the work. Nothing happens without your sign-off.
Questions about Tru Comfort membership, equipment options, billing, careers, or general feedback go through this form. A real person on the Portland team reads them and replies, usually within one business day.
For service, repair, or replacement quotes, the fastest path is the phone or our online scheduler. Both route to the same Portland dispatch team.
This contact form is for non-emergency inquiries. If your heat or cooling is out and you need help now, call (541) 926-2321. Our 24/7 emergency line is staffed around the clock.
If it's freezing inside, the AC quit during a heat advisory, you smell gas, or you see refrigerant leaking, call the line right now. Emergency dispatch runs 24/7 across Portland metro and Southwest Washington. A real person picks up, day or night.
Whether you're in Lake Oswego, Beaverton, Vancouver WA, or anywhere we dispatch across Portland metro, the line is the same and the standard is the same: measure first, recommend second, stand behind your word.
Clean. Quality. Comfort.
