5 Centerpointe Dr, Ste 87. Lake Oswego, OR 97035. Daily 8am-8pm. 24/7 emergency & answering.
Same-day service available (541) 926-2321
Central A/C · Portland Metro & SW Washington

Comfort through every Portland heat wave. Every system properly sized, properly charged, and properly tested before we call the job done.

Older Portland homes weren't built for the heat domes. Bungalows, four-squares, mid-century ranches that did fine on a cross breeze for fifty years are now hitting 87 degrees indoors by 6 p.m. in July. Tru72 fits each home with cooling that actually matches it: sized to your home's real cooling load, charged to the exact refrigerant weight your equipment specifies, and verified at install with instruments, not assumptions. For many Portland homeowners, a heat pump is the better answer than a traditional AC. Either way, we model the math and you decide.

Same-day service available
$72 diagnostic, credited to repair
Manual J on every replacement
Heat pump and AC experts
Portland & SW Washington
Service Fee
$72 Diagnostic
Credited to repair
Response
Same-Day
Heat advisory priority
Refrigerant
Charged by Weight
Documented on invoice
Labor Warranty
1 Year on Install
Plus manufacturer parts
Why systems fail

Three reasons systems fail during heat waves. And the measurements that catch them on a calm day, not a 99-degree one.

01

The refrigerant is wrong.

Refrigerant pressures and superheat or subcool readings measured against manufacturer spec, then charged by weight. Charge is the single biggest determinant of efficiency and compressor lifespan.

What it means: the right amount of refrigerant is the difference between a system that cools well for 15 years and one that wears out in 8.

02

The capacitor is failing.

The capacitor is a small electrical component that starts the compressor and the fan. Tru72 measures the actual microfarad rating against the spec on the nameplate. A reading 15% off is still working, but on its way out.

What it means: this is the most common reason an AC quits on a 95-degree afternoon. Measured, you swap it on your schedule. Unmeasured, it picks the worst possible moment.

03

The airflow is choked.

Static pressure across the system, temperature differential at the coil, blower amp draw. Poor airflow makes a healthy compressor work as if it were broken. Most "the AC isn't cooling well" complaints trace back here, not to the equipment.

What it means: if rooms feel uneven or the AC seems to run forever without cooling, this is usually why. And replacing the equipment doesn't fix it.

Before you commit to a new AC

Should you even be looking at AC? For many Portland homes, a heat pump is the better answer.

A modern heat pump cools just as well as a traditional central AC and heats efficiently in winter, on one electric platform. Oregon homeowners typically qualify for $800 to $1,650 in Energy Trust rebates (up to $3,000 income-qualified) plus federal tax credits. AC-only installs don't get the same incentive stack. Worth five minutes before you sign the AC quote.

The Tru72 A/C difference

Two ways to service an AC. One sells you a refrigerant top-up. The other finds the leak.

Typical service
Tru72 service
"Low on refrigerant. Adding a pound." The leak is never located. You pay for refrigerant that burns off again. The same bill repeats every summer.
The leak is found and repaired first. Electronic leak detector, soap test, or pressure-decay test. You fix the cause, not the symptom. The repair holds.
Charge added "until the gauges look right." No exact charge documented. System runs 10 to 20% below design efficiency. Higher bills, shorter compressor life.
Charge weighed in to manufacturer spec. Exact amount recorded on the invoice. The system you bought runs at the efficiency you paid for.
Capacitor "looks fine." Visual inspection only. The weak capacitor passes until the 95-degree afternoon when it doesn't, and you're on the emergency line.
Capacitor reading taken in writing. Real microfarad reading against the nameplate. Marginal capacitors flagged so you swap them on a calm day, not a heat advisory.
Replacement sized "same as the old one." Often oversized to begin with. New system short-cycles, doesn't dehumidify, and wears out faster than it should.
Replacement sized to your actual home. Manual J load calculation room by room. Equipment matches the home you live in, not the installer's guess from 2008.
AC vs heat pump conversation skipped. New AC installed without modeling the alternative. You miss $1,500-$3,000 in Oregon rebates and federal tax credits that a heat pump would have qualified for.
Both options modeled at the quote. Costs, rebates, and federal credits applied to both paths. You see the actual math for your home and pick the one that fits your life, not ours.
How a Tru72 A/C install goes

Five steps. Measured at each. From assessment to commissioning, the math runs the install.

01

In-home assessment.

Walk the home. Inspect existing equipment, ductwork, refrigerant lines, electrical service. Free, no obligation.

02

Manual J load calc.

Real cooling load room by room. AC vs heat pump options modeled against your gas rate and rebate eligibility.

03

Itemized quote.

Equipment matched to the load. Refrigerant line scope itemized. Electrical work scoped. Permits passed at cost.

04

Install day.

Two-person crew. Refrigerant lines properly sized. Coil matched. Electrical to code. Permits pulled.

05

Commissioning.

Refrigerant weighed in. Pressures verified. Airflow tested. Temperature drop measured. Numbers on the invoice.

Get on the calendar

Heat advisories don't ask permission. Schedule before the next one.

Same-day service is typical when called before 2 pm. Tru Comfort members move to the front of the queue during heat events with a guaranteed 24-hour repair response.

Heat advisory priority

Your AC just quit. It's 99 degrees.

The kids' bedrooms still reading 84 at midnight. The older parent who lives upstairs. The dog who can't pant his way through a heat dome. Portland cooling failures during heat advisories aren't a comfort problem. They're a safety one.

Tru72's 24/7 emergency line is staffed around the clock by a real person. Tru Comfort members move to the front of the queue with a guaranteed 24-hour repair response. The most common failure components (capacitors, contactors, condenser fan motors) are on the truck so first-visit repair is the rule, not the exception. Whatever it takes to get the family back to sleep.

Call (541) 926-2321
Answered 24/7. Both locations.

Call (541) 926-2321 for same-day priority scheduling during heat events. Our technicians carry common A/C parts on every truck.

Authorized equipment

Two brands. One family. The Daikin family of residential cooling.

Daikin

Inverter-driven, ultra-quiet, high-SEER2.

Daikin's premium AC and heat pump cooling systems use variable-speed inverter compressors that match output to demand. The result: tighter temperature control, lower operating noise, and stronger efficiency at partial load (which is most of the time in Portland's climate).

Goodman

Solid SEER2, accessible price, strong warranty.

Goodman is the workhorse of the Daikin family in North America. Reliable single-stage and two-stage cooling at a price point that does the payback math on most Portland homes. The parts warranty is among the best in the residential market.

A/C questions

Common questions about central A/C. Plain answers from a diagnostic-first crew.

Does Portland really need air conditioning?
Increasingly, yes. Portland summers have warmed measurably over the last two decades, and the region has seen multiple heat domes with sustained temperatures above 100°F. Many older Portland homes were built without AC and rely on cross-ventilation that no longer cuts it during heat advisories. Central air conditioning, or a heat pump configured to serve as the cooling system, is now standard in new construction and a common retrofit in older homes.
Should I install a traditional AC or a heat pump?
For most Portland homeowners, a heat pump is the better answer. A modern heat pump cools just as effectively as a traditional central AC in summer and provides efficient electric heating in winter, replacing or supplementing the furnace. The Energy Trust of Oregon rebate and federal IRA tax credit are also significantly larger for heat pumps than for AC-only installs. We'll model both options against your home's load and your gas rate so you see the math.
Why does Tru72 charge refrigerant by weight?
Refrigerant charge is the single biggest determinant of an AC system's efficiency and longevity. Charging "by feel" with the gauges looking about right can leave a system meaningfully over- or undercharged, hurting efficiency 10 to 20% and shortening compressor life. Tru72 charges by weight or by subcool against manufacturer specification, depending on the manufacturer's recommendation for the specific equipment, and documents the actual charge on the invoice.
What does Tru72 check on an AC service call?
Every Tru72 AC service call includes instrumented diagnostics. We measure refrigerant pressures (high-side, low-side, superheat, subcool), capacitor microfarad rating against manufacturer spec, voltage and amperage at the compressor and condenser fan, temperature differential across the evaporator coil, static pressure across the system, and visual inspection of the condenser coil, drain line, and electrical components. Numbers go on the invoice.
When does an AC need replacement rather than repair?
Common replacement triggers: a failed compressor on a system already past 10 years (compressor replacement cost approaches new-system cost), refrigerant leaks on R-22 systems (no longer sold; conversion cost is significant), age past 15 years with rising repair frequency, or a system that was wrong-sized originally and is short-cycling regardless of repairs. The diagnostic visit measures actual condition and we recommend repair or replacement based on what the numbers show.
How much does central air conditioning installation cost in Portland?
Installation cost varies with home size, existing ductwork condition, equipment tier (entry, mid, premium), and whether you're choosing a traditional AC or a heat pump configured for cooling. The free in-home assessment includes a Manual J load calculation and an itemized written quote so you see the actual number for your home. Heat pump installs benefit from significant Oregon and federal rebates that traditional AC-only installs do not.
What SEER rating should I choose?
SEER2 (the current efficiency rating) options range from 14.3 (federal minimum for the PNW) to 20+ for premium variable-speed equipment. The payback math depends on your home's cooling hours per year, your electric rate, and the difference in upfront cost. For Portland's heating-dominant climate, a midrange SEER2 with strong variable-speed performance often beats a higher-SEER fixed-speed unit on real-world bills. We'll model it before you choose.
How long does an AC installation take?
Most central AC replacements paired with an existing furnace are a one-day install (8 to 10 hours, two-person crew). New AC installs that require running new refrigerant lines, modifying the plenum, or upgrading the electrical service add time. Ductwork remediation is scoped at quote.
Premium Comfort. Built on Trust.

Schedule before you need us. The best service is the one that prevents the emergency.

The next Portland heat dome is a question of when, not if. A Tru72 technician arrives on a calm spring or fall day with the instruments to measure your system properly: capacitor reading, refrigerant charge, airflow, all documented in writing. The marginal components get fixed on your schedule, before they pick a 95-degree afternoon to fail.

Clean. Quality. Comfort.

Call now Schedule